The impact of rapidly growing globalization supported by increasingly sophisticated technologicaladvances has made air transportation modes, especially the world of aviation, grow rapidly.On the other hand, the increase in tourists from year to year who travel between citiesor between islands with business, education, or just to visit tourist attractions makesthem prefer air transportation, especially flight services, to shorten their travel time.This has led many national and private airlines to emerge to compete for market share.The first private airline in Indonesia was founded by Hengri Lai and Chandra Lai, SriwijayaAir is currently the third largest airline in Indonesia, and since 2007 until now hasbeen listed as one of the national airlines that has a category 1 safety standard.Airlines that have category 1 safety standards in Indonesia.The impact of rapidly growing globalization supported by increasingly sophisticated technologicaladvances has made air transportation modes, especially the world of aviation, grow rapidly.On the other hand, the increase in tourists from year to year who travel between citiesor between islands with business, education, or just to visit tourist attractions makesthem prefer air transportation, especially flight services, to shorten their travel time.This has led many national and private airlines to emerge to compete for market share.The first private airline in Indonesia was founded by Hengri Lai and Chandra Lai, Sriwijaya